Shipping policy
Shipping Policy
PlaysPuls is operated by SIGFIAKN INC. This policy applies to orders placed on www.playspuls.com.
Shipping destination and cost
We currently ship to addresses in the United States. Standard shipping is free on every order. We do not currently offer express or expedited shipping.
Order processing
Orders are processed within 3 business days after payment is confirmed. Business days exclude weekends and U.S. holidays.
Transit time and delivery estimate
Standard shipping normally takes 4-8 business days after the order ships. Including processing, the total estimated delivery time is 7-11 business days from the order date. Delivery dates are estimates; carrier delays, weather, holidays, and incorrect address information may affect delivery.
Fulfillment and tracking
Orders are processed and fulfilled from our U.S. facility in Sheridan, Wyoming. When your order ships, we will email a shipping confirmation and tracking number.
Order cancellation and address changes
To cancel an order or request an address change, contact help@playspuls.com as soon as possible. Orders may be canceled within 12 hours of purchase if they have not already been processed or shipped. Once an order has been dispatched, cancellation or address changes may no longer be possible.
Lost, delayed, or damaged packages
Contact help@playspuls.com if your package is lost or delayed, if an item arrives damaged, or if you need help with tracking. Eligible shipping issues may be resolved with a replacement or refund. See our Refund Policy for details.
Fulfillment address and support
PlaysPuls
Operated by SIGFIAKN INC
Business & Fulfillment Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Tel: +1 (213) 862-9154
Email: help@playspuls.com
Service Hours: 9:00 AM - 6:00 PM EST, Monday to Saturday