Shipping policy

Free Shipping
We offer free shipping on all orders.Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor the status of your package at any time.

Shipping Destinations
At this time, we ship to the following countries: the United States.If your country is not listed, please stay tuned for future updates or contact our customer service team to inquire about potential expansion plans.

Shipping Timeline
Processing Time: 3 Working day
Shipping Time: 4–8 Working day
Total Estimated Delivery Time: 7–12 Working day from the order date
All orders are processed and fulfilled from our US based facility in Sheridan City, State of Wyoming.

Shipping Method
Free Standard Shipping
No express or expedited shipping available
Order Confirmation Tracking
You will receive a confirmation email shortly after placing your order.
Tracking information will be sent once your order has shipped.
Track your order here: Track My Order

Order Cancellation
If you wish to cancel your order,please contact us as soon as possible.Orders may be canceled within 12 hours after purchase, provided that the order has not yet been processed or shipped.Once an order has been dispatched, it cannot be canceled

Delivery Issues
Please contact us at help@playspuls.com if:
Your package is lost or delayed
Items arrive damaged
You need to update your address after placing an order
Returns Due to Shipping Issues
If your item arrives damaged or does not arrive at all, we will provide a full refund or replacement.
For full details, please see our Return Refund Policy.

Contact Fulfillment Address
PlaysPuls
Business Address: 30 N Gould St Ste R
Sheridan, WY 82801
United States
Tel: +1 (213) 862-9154
Email: help@playspuls.com
Service Hours : 9 am-6 pm EST
Monday to Saturday